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Answers to some FAQ’s we hope improves your shopping experience!


Q: Is your online ordering process secure?

A: You can shop at with confidence. We have partnered with Authorize.Net  a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. 

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

  • Industry leading encryption hardware and software methods and security protocols to protect customer information.

  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy  is registered with the Authorize.Net Verified Merchant Seal program.



Q: What does “Old Stock Condition” mean?

A: Generally speaking, an old stock toy is one that has not been played with and comes to you in “like new” condition – even though it may have been manufactured many years ago. Often times, an old stock toy includes the cardboard inserts that the factory used to cushion the toy while travelling to the wholesaler and retailer. Even though never played with, old stock toys frequently have fine imperfections from the factory and box storage over time.

Q: What do you mean by shelf wear?

Shelf wear is the wear (scuffed box edges, creasing, etc.) the toy’s box might show from transportation, shelf stocking, etc..

Q: Do all your vintage toys work as they should?

A: Unless otherwise specified, all our toys are in proper working order and tested prior to shipping.

Q: My package arrived well packed, but a reused box was used. What’s with that?

A: We want to do our part in saving the planet, so we use sturdy boxes that have been rescued from being sent to a landfill by local businesses. We also use packing peanuts we purchase locally from a recycler. Our customers appreciate the fact that we take such good care in packing. Believe us, it is a lost art.

Q: Some of your items are rare, and I would like to get additional information and pictures prior to buying. Can you help me?

A: We sure can! We welcome questions on any items, and are happy to send additional photographs to you. We realize purchasing a rare vintage toy can be nerve wracking, and we want you to have all the information you need to make your decision.

Q: Are you interested in buying toys too?

A: Yes, we actively seek quality merchandise and would love to hear from you. Feel free to call, fax, or if you are able to – send a description and photos via email as this speeds things up.

Q: How long does it take you to ship an item?

A: We know you want to get your purchase as soon as possible, so we usually ship within 24 hours. You will always be notified via email when the item ships.

Q: What happens when I sign up for email notifications/marketing when I check out?

A: Well, to be honest, not much. But we do like to reward our customers with order Discount Codes a couple of times a year. We never sell or share your information or email address with anyone!

Q: Ok, but what is your formal privacy policy?


Here you go!

Privacy Notice

This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 602.801.1765 or via email at

Q: What if I have a problem with my order and I am not satisfied?

A: We want you to be happy, so get in touch with us immediately and we will make things right.

Q: I am ordering from outside the US - what do I need to know about import taxes I may have to pay?

A: Great question! All countries have varying import tax rates - even for a small order from outside their country. They can range from zero to 50% (or more) of the order value. We suggest you check for the details specific to your country so you have no surprises - your local post office will probably be able to help. Feel free to contact us with any other questions!

Something not answered here? Just click on Contact Us on the right side of this page and we will get back to you as soon as humanly possible!

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